What Good Looks Like: Ownership
If your team keeps asking who was supposed to do that, you are not behind and you are not alone. It is one of the most common things a growing organization runs into, and it is rarely about effort. Good usually does not mean another meeting. It means every recurring piece of work carrying one name, so the room knows whose it is before it falls through. Most of the way there is naming owners and saying it out loud, not a reorganization, and there is real ground you can cover on your own this week. Here are a few places to start.
Where it stops: a list of owners is the start. Ownership that survives a departure or a change in the work has to live in how the work runs, so it updates as the work does instead of going stale the day someone leaves.
Erin Peshoff is the Chief Curator of Vivia Studios. She has spent thirty years inside nonprofit operations, helped raise over $100 million for institutional missions, and built Vivia around the operating discipline most strategic engagements skip.
